Support Center

Share Your Feedback

Help us improve Sikap by sharing your experience, suggestions, and insights. Your feedback drives our continuous improvement efforts.

Your Voice Matters

We value your opinion and use your feedback to enhance the Sikap platform. Whether you're reporting a bug, suggesting a new feature, or sharing your overall experience, every piece of feedback helps us serve you better.

Personal Information

Your Name *

Your Email *

Feedback Details

Feedback Category *

Rate Your Overall Experience *

1 - Very Poor

2 - Poor

3 - Average

4 - Good

5 - Excellent

Your Detailed Feedback *

Minimum 10 characters. Be specific about issues, steps to reproduce bugs, or detailed feature requests.

Feedback Guidelines

What to Include

Specific details about issues or suggestions
Steps to reproduce bugs or problems
Screenshots or examples when helpful
Your user type and context of use
Constructive suggestions for improvement

Response Time

General feedback: 5-7 business days
Bug reports: 2-3 business days
Critical issues: Within 24 hours
Feature requests: Reviewed monthly
Follow-up if additional info needed

Privacy Notice

Your feedback is valuable to us and helps improve Sikap for all users. We may use your feedback for service enhancement and development purposes, but we will never share your personal information with third parties without your consent. All feedback is treated confidentially and used solely for platform improvement.

How Your Feedback Makes a Difference

Innovation

Your feature requests drive our development roadmap and platform enhancements

Quality Improvement

Bug reports help us maintain a stable, reliable platform for all users

User Experience

Your insights help us create a more intuitive and user-friendly platform